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Terms of Sale and Use

These terms cover the personal nutrition build sold by StoicOS LLC, a Pennsylvania limited liability company ("Stoic OS," "we," "us"), to an individual ("you").

Our Privacy Policy, Refund Policy and Cancellation Policy are part of these terms. If any of them conflicts with these terms, these terms control.

01Agreeing to these terms

You agree to these terms when you do any of the following: confirm your scope in writing, pay for the build, or use your plan link or builder access. If you do not agree to them, do not pay.

We will send you the written scope of your build and a link to these terms before you are charged. Keep both. They are the agreement between us.

02What you are buying, and only what you are buying

The written scope controls. Your build is defined by the written scope confirmation we send you before payment. That document is the complete and final statement of what we will deliver.

A build typically includes an intake and target-setting session, a food database built around what you eat, a constructed meal plan, portion limits set per food, templates, and a handover walkthrough. It is delivered as a private web link plus access to the builder behind it. Add-ons are only included if they are named in your written scope.

Nothing said on a call forms part of this agreement. Conversations, demonstrations, marketing pages and sales calls help you decide whether to buy. They are not commitments. If something matters to you, it must appear in the written scope, and we will put it there if you ask. You confirm you are not relying on any statement, promise or representation that is not in the written scope or these terms.

If anything in a conversation conflicts with the written scope, the written scope wins. If the written scope conflicts with these terms, the written scope wins as to what gets built, and these terms win on everything else.

03Eligibility

You confirm that you are at least 18 years old, that you are buying for your own personal use, and that you have the legal capacity to enter this agreement.

You also confirm that you have considered your own health circumstances before buying, and that you will consult a qualified professional before changing how you eat. See Section 10.

04Personal use licence

The build is licensed to you, personally, for your own nutrition. Subject to these terms and to payment in full, that licence is non-exclusive, non-transferable and non-sublicensable.

You may not:

• Create, manage or deliver nutrition plans for any other person, paid or unpaid
• Resell, rent, share, sublicense or transfer your builder access or your plan link as a product
• Use the build in connection with any coaching, training, clinical or advisory business

Running nutrition for other people needs a business licence. Talk to us and we will price one.

05Acceptable use

You may not:

• Reverse engineer, decompile or disassemble the system, except where that restriction is prohibited by law
• Scrape, bulk-export or systematically extract the food database or any other part of the system
• Use the system or its output to train, benchmark or develop a machine learning model or a competing product
• Upload malicious code, or attempt to breach, disrupt, overload or gain unauthorised access to the system
• Share your builder credentials, or let anyone else use them
• Enter data you have no right to enter, including another person's health information

06Price, payment and taxes

Prices are in USD and start at $4,000. The final figure is scoped with you in writing before you are charged.

It is a single payment. The personal build is bought outright, in one payment. There is no subscription, no renewal and no payment plan.

Failed payments. If a payment fails, we may pause the build, and after reasonable notice and an opportunity to put it right, suspend your access until it is resolved.

Taxes. Prices exclude sales, use and similar taxes. You are responsible for those, other than taxes on our income.

07Handover and the 14-day review

At handover we deliver your plan, your food database, your templates, your private link and your builder access, and we walk you through it.

You then have 14 days to check the build against your written scope. If anything does not match, tell us in writing within those 14 days and we will fix it. If you do not raise anything within 14 days, the build is treated as accepted.

The same 14-day review is described in Section 04 of the Refund Policy and Section 05 of the Cancellation Policy.

Acceptance does not affect Section 08, Section 13, or any rights you have that cannot be waived by agreement.

08Keeping your plan live

Your plan and your private link stay live at no recurring cost. We may move, rebuild or update the systems underneath them, and the way things look or work may change over time.

Our commitment. We will keep your plan and link available for at least five years from handover. We intend to keep them running well beyond that, and we will not charge you a renewal fee to do so.

If we ever discontinue. If we decide to stop running the system, we will give you at least 90 days' written notice and a way to export your plan and your food data in a usable format. If that happens inside the first five years, we will refund a share of what you paid, pro-rated against the time remaining in that five-year period. This is an exception to Section 05 of the Refund Policy, and it survives acceptance under Section 07 above. That refund is your sole remedy for discontinuation.

Things outside our control. We are not responsible for outages, delays or loss caused by events beyond our reasonable control, including infrastructure provider failures, network outages, natural events and acts of government.

09What we need from you

The build is only as accurate as what you tell us. You are responsible for giving us correct, complete and current information about your goals, training, schedule, restrictions, allergies and medical circumstances, and for telling us when any of it changes.

We cannot be responsible for a plan built on information that was wrong, incomplete or out of date. Changes to your circumstances after handover are a rebuild, not a defect.

We also need your participation. If the build stalls because we cannot reach you, Section 03 of the Refund Policy applies.

10This is not medical advice, and this is not coaching

Nothing in your plan, in the adjuster's suggestions, in your intake session or in anything we tell you is medical, dietary, nutritional or clinical advice. We are not your physician, your dietitian or your coach. We do not diagnose, treat or monitor any condition.

We do not screen you. The system performs calculations on the inputs you give us. It does not evaluate whether an input is clinically appropriate for you, and it does not screen for medical conditions, medication interactions, allergies or eating disorders.

Talk to a qualified professional before changing how you eat, and particularly if you are pregnant or breastfeeding, managing a medical condition, taking medication, or have any history of disordered eating. If a physician tells you to stop, stop, and tell us. Section 08 of the Refund Policy covers what happens then.

You accept the risk. Changing how you eat carries risk. What you eat remains your decision and your responsibility, and you accept that responsibility knowingly.

No outcome is promised. We do not promise any specific result, body composition change, weight change or health outcome, and nothing on our website or said on a call should be read as promising one.

11Ownership, your data and your name

Ours. We own the software, the builder, the adjuster and the underlying food database, along with all intellectual property in them. All rights not expressly granted to you are reserved.

Yours. Your intake information, your plan and anything you enter stay yours. We handle them as described in the Privacy Policy, which also sets out how to export or delete them.

Feedback. If you send us suggestions about the product, we may use them freely, without restriction and without owing you anything. Feedback is given voluntarily and is not confidential.

Your name and your results. We will not use your name, image, results or words publicly without your prior written consent. If you give that consent, you can withdraw it for future use at any time by emailing us. Section 10 of the Privacy Policy says the same thing.

12Warranties and disclaimers

We will carry out the build with reasonable care and skill, and we will deliver what your written scope says we will deliver. That is the warranty we give.

Some states do not allow the exclusion of implied warranties, so parts of this section may not apply to you.

13Limitation of liability

Nothing here limits liability for fraud, wilful misconduct, or any liability that cannot lawfully be limited. Some states do not allow certain limitations, so parts of this section may not apply to you.

14Indemnity

You will defend and indemnify us against claims, losses and costs arising from your breach of Sections 04, 05 or 09, from your use of the build to advise or plan for anyone other than yourself, or from information you gave us that was wrong or that you had no right to give us.

15Suspension and termination

We may suspend or revoke your licence and your access if you materially breach these terms, in particular Sections 04 and 05, and do not fix it within 14 days of our written notice. Where the breach is a security risk or an active resale of access, we may suspend immediately and give notice afterwards.

Termination for your breach does not entitle you to a refund. Section 07 of the Refund Policy says the same thing.

You may stop using the build at any time. Sections 09 through 14 and 16 through 19 survive.

16Refunds and cancellation

See the Refund Policy and the Cancellation Policy. Both are part of these terms.

17Changes to these terms

We may update these terms. The version that applies to your purchase is the one published on the day you bought. We will email you about material changes affecting builds already delivered.

18Governing law and disputes

These terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-laws rules.

Talk to us first. Before starting any formal proceeding, email us at nutrition@thestoicos.com describing the problem and what you want. We will do the same. Most things resolve here, and neither of us may start a proceeding until 30 days after that notice.

Where claims are heard. Any dispute not resolved that way will be brought exclusively in the state or federal courts located in Lebanon County, Pennsylvania, and we each consent to jurisdiction and venue there. This does not stop either of us from bringing a claim in small claims court where it qualifies.

Time limit. Any claim must be brought within one year after it arises, or it is permanently barred, unless a longer period is required by law that cannot be waived.

19General

Entire agreement. These terms, the written scope, the Privacy Policy, the Refund Policy and the Cancellation Policy are the entire agreement between us and replace anything discussed beforehand.

Assignment. You may not assign this agreement. We may assign it to an affiliate or in connection with a merger, acquisition or sale of assets.

Notices. We give notice by email to the address on your order. You give notice to us at nutrition@thestoicos.com.

Electronic communications. You agree to receive communications and records from us electronically, and that electronic confirmations and signatures are binding.

Severability and waiver. If a provision is unenforceable, the rest stands. Not enforcing something once is not a waiver of it.

No partnership. Nothing here creates a partnership, agency or employment relationship.

Your legal rights. Nothing in these terms limits any right you have under state or federal consumer protection law that cannot be waived by agreement. Where a mandatory legal right conflicts with these terms, the law wins.

20Text message programme

These are the terms of our text message programme. They apply if you have given us your mobile number and agreed to receive messages.

• Programme: StoicOS LLC customer care messages about your own build and onboarding, sent one to one by the person handling it. It is not a marketing programme.
• How you join: by opting in yourself — on our text message updates page, on your intake, or by asking us. Consent is not a condition of any purchase.
• Age: the text message programme is for individuals aged 18+. You must be 18 years or older to opt in, and we do not knowingly send messages to anyone under 18.
• Frequency: message frequency varies. Onboarding is the busy stretch; after it there is very little unless you write to us.
• Cost: we do not charge for messages. Message and data rates may apply under your own mobile plan.
• Opting out: reply STOP to any message. STOPALL, UNSUBSCRIBE, CANCEL, END and QUIT do the same. You get one confirmation and then nothing further. You can also email or call us. Opting out does not affect your build, your plan or your purchase.
• Help: reply HELP for our contact details, or reach us at nutrition@thestoicos.com · +1 (407) 404-0361.
• Restarting: reply START, or opt in again on the page above.
• Delivery: carriers are not liable for delayed or undelivered messages, and we cannot guarantee that any particular message arrives. US mobile numbers only.
• Your number: handled under Section 17 of our Privacy Policy. No mobile information is shared with third parties or affiliates for marketing or promotional purposes.
• Keep it current: tell us if your mobile number changes or stops being yours, so we do not text it to somebody else.

21Contact

StoicOS LLC, 242 Walton Way, Kennett, PA 19384, United States. +1 (407) 404-0361. nutrition@thestoicos.com.